Patient journey & front office
From the first enquiry at the help desk to the discharge summary — one continuous record.
- Reception / Help Desk
- Registration
- OP Billing
- Admission
- IP Billing
- + 3 more
Medvel HMS connects the front desk, wards, theatre, diagnostics, pharmacy, stores and accounts into a single record — so nothing is written twice and nothing is billed late.
Medvel HMS is modular. Start with the departments that hurt most today and switch on the rest as you grow — the data stays in one place either way.
From the first enquiry at the help desk to the discharge summary — one continuous record.
Templated clinical documentation, results and theatre records — available to the treating team in a click.
Central stores, sub stores, purchase and pharmacy — with expiry, reorder and margin control throughout.
Receivables, statutory records, people and reporting — the commercial half of the hospital.
The EMR is templated, not free-text-only. Physicians document with SOAP templates, order electronically, and see the entire history — visits, results, prescriptions, procedures — without hunting through a paper file.
In most hospitals revenue is lost between the ward requisition and the final bill. Medvel links every service request, drug issue and consumable to the patient's running bill as it happens — so the discharge bill is complete without a manual reconciliation.
Medvel HMS runs in the cloud or on your own servers, and talks to the equipment and systems you already own.
Access patient records from any branch or from home, or keep everything inside your hospital network — your choice.
HL7-compliant interfaces and PACS compatibility so imaging and third-party systems stay in step.
Barcoded samples, labels and files; biometric identification for staff and patients.
SMS gateway for appointments, reports and critical value alerts, plus an internal messaging system.
Companion apps for doctors, nurses and patients — built on Flutter, sharing the same live data.
Groups, roles, station-level module mapping and a complete audit trail on every transaction.
Registration, billing and reporting stop queueing behind paper. Discharges happen earlier in the day.
Charges captured at source, deposits alerted, receivables aged and chased — cash flow improves without raising tariffs.
Complete history in a click, MRD statistics generated automatically, ICD-10 coded discharge data ready for audit.
Occupancy, ALOS, mortality, department and consultant productivity — from the same data the wards enter.
An implementation coordinator works with you through every stage — from masters and tariffs to training and the first live week. Quality is peer-reviewed and audited at each checkpoint.
We map your departments, tariffs, payers and reports as they exist today.
Masters, price matrix, users and roles are set up; existing data is brought across.
Role-wise training for front office, wards, lab, pharmacy and accounts until staff are confident.
On-site presence through the first cycles, then 24×7 help desk, live data backup and quality audits.
It depends on size and how many modules go live together. A single-specialty hospital taking front office, billing, pharmacy and lab is typically live in four to six weeks. A multi-specialty hospital taking the full suite is usually a phased roll-out over two to three months.
Yes. Medvel HMS is modular by design. Most hospitals start with registration, billing, pharmacy and diagnostics, then add wards, theatre, stores and accounts. Because it is one system, adding a module does not mean re-entering data.
Yes. Patient masters, UHIDs, tariffs, item masters, vendor and employee data are migrated as part of implementation wherever it can be exported from your current system.
Both are supported. Cloud gives you access from any branch and removes server maintenance; on-premise keeps everything inside your network. Chain hospitals often run cloud with branch integration.
A 24×7 help desk, live data backup, periodic quality audits, and on-site assistance when something cannot be resolved remotely. Our team is in Madurai, so Tamil Nadu hospitals get same-day on-site support.
Yes — doctor, nurse and patient apps are on the roadmap and share the same live data as the web system. Talk to us about which one you need first.
A guided walkthrough on your own departments, tariffs and reports — online or at your hospital. No obligation.